Privacy Statement
Privacy policy of Northpoint Mortgage, Inc.
A message to our customers:
At Northpoint Mortgage, we have a long tradition of integrity and service. These are a part of our Company's core values, and are reflected in the way we serve our customers each day.
This privacy statement reflects the policy of Northpoint Mortgage. It describes how "nonpublic personal information," which includes customer and financial information, may be collected and shared, as well as the steps we take to protect this information from unauthorized access.
This policy applies both to current and former customers, and is designed to comply with the privacy provisions in Title V of the Gramm-Leach-Bliley Act, as well as applicable federal privacy regulations.
We take great care to safeguard your customer information and to ensure its accuracy.
We limit employee access to nonpublic personal information to those who need to know this information in order to serve customer relationships. Employees are educated about the importance of privacy in accordance with our Standards of Conduct Policy.
We maintain physical, electronic and procedural safeguards that comply with all applicable regulatory standards to guard your nonpublic personal information.
We strive to maintain complete, current and accurate information about you and your accounts. If you request a correction to our records, we will respond in a timely manner.
We collect customer information ONLY so we are able to offer you products and enhance the service we provide to you.
We collect and maintain nonpublic personal information in order to:
Service your accounts and process your requests efficiently and accurately.
Identify you and protect your accounts from unauthorized access or identity theft.
Inform you of financial services and choices that can meet your needs now and in the future.
This information may be collected from a variety of sources, including:
Information we receive from you on applications or other loan or account forms, such as your name, address, and financial information.
Information we receive from outside companies, such as a credit reporting agency or real estate appraiser.
We do not share information with nonaffiliated third parties except as permitted or required by applicable law. These may include, for example, government agencies in response to subpoenas and other legal processes, consumer reporting agencies, or those with whom you have authorized us to share information.